Methodical, client-focused full-stack software developer, with 3 years of professional experience in desktop and mobile application development. Adept at managing all stages of the software development life-cycle, from requirements gathering and feasibility studies to deployment and maintenance. Recognised for developing commercial websites and mobile applications that optimise business perfomance and generate positive customer reviews and new business leads.
2016 - 2019
Bachelor of Computer Information SystemsBangor University
2013 - 2015
BTEC Level 3 Applied Computing Extended DiplomaColeg Llandrillo
2021 - present
Junior Cloud DeveloperValto IT Services
In my daily life as a cloud developer, I use Microsoft cloud development tools, including Power Automate (Microsoft Flow), PowerApps, SharePoint and Dynamics 365, that are are essential to make business more efficient and secure.
2019 - 2020
Customer Service RepresententiveTallink & Silja Line
As a customer service representitive I was involved in resolving issues over the phone, email and in person. I assisted clients with placement of orders, refunds and exchanges.
2013 - 2014
First Line SupportAnchor Computer Systems
Worked as part of a multi-disciplinary team, carrying out ad-hoc tasks as requested by the customer service manager. Had a specific set of tasks to ensure customer satisfaction and maintenance of financial systems.
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- Denbighshire, Wales